Ermes SafePlay Solutions

Enhancing player protection

Ermes SafePlay is a pioneering Swiss platform dedicated to responsible gambling. We empower casinos to comply with stringent regulations while enhancing player protection. Our innovative solutions include secure data collection, standardized risk assessments, and marketing tools tailored for optimal business operations. Based in Lugano, we ensure compliance with Swiss and Global laws, improve user experiences, and streamline casino management through advanced security measures. Our groundbreaking data retrieval system utilizes cutting-edge scraping technology to gather customer data seamlessly, ensuring compliance without disrupting the player experience.

Trust Ermes SafePlay to keep your gambling environment safe and compliant, making every game a responsible game.

Securely gather essential player data for compliance and protection.

Standardized assessments to identify and mitigate gambling risks.

Enhance player engagement with targeted marketing solutions.

How It Works

At Ermes SafePlay, our cutting-edge technology solutions redefine how casinos operate. We offer comprehensive tools for risk assessment, efficient data management, and strategic marketing campaigns. Our advanced technologies are designed to enhance compliance, security, and overall operational efficiency in the casino industry.

Platform Access

Our platform ensures safe and seamless access for authorized casino operators, with multi-level permissions to control data visibility. Thanks to end-to-end encryption, all player information remains fully protected. The user-friendly interface allows for quick data retrieval, while real-time updates ensure casinos always have the latest information. Maximum security, efficiency, and compliance all in one system.

Player Profile Analysis

Our advanced technology allows casinos to verify a player’s employment status, income range, and gaming behavior in most cases without even needing to contact the player directly. This minimizes disruptions and ensures a seamless experience, preventing any potential frustration or negative perception from the player.

Risk Classification

Thanks to our exclusive and powerful high-performance custom-designed algorithm, the system provides accurate and instant risk assessment results using visual indicators (green, yellow, red). However, operators always retain full flexibility to manually review and override the automated classification if needed, ensuring a perfect balance between efficiency and human judgment.

Secure Data Sharing

The documents of players undergoing verification can be securely shared with other casinos, preventing unnecessary repeated contact that could frustrate the player and drive them away from local casinos in search of alternatives elsewhere. However, thanks to our highly encrypted system, the identities of the casinos involved are never disclosed, ensuring maximum confidentiality and data protection at all times.

Reporting

Our interactive dashboard provides real-time insights, allowing casinos to monitor player activity, risk assessments, and compliance data with ease. Operators can filter and analyze key metrics, ensuring informed decision-making. Reports can be exported in multiple formats (PDF, Excel, CSV) for seamless offline analysis, record-keeping, and sharing with regulatory authorities. Clear, data-driven insights at your fingertips.

Data Security – Certified and Compliant Hosting

Our platform ensures top-tier data security with ISO 27001 & 9001 certified hosting, guaranteeing full compliance with international data protection standards. For casinos operating in Switzerland, player data is stored on highly secure Swiss servers, ensuring compliance with the Federal Gambling Commission (FCG) regulations and Swiss data privacy laws. For casinos in other jurisdictions, we offer flexible hosting solutions tailored to meet local regulatory requirements while maintaining the highest levels of security and confidentiality.

Request Your Demo Today

See Ermes SafePlay in action. Fill out the form, and our team will get back to you with a personalized demo.

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